Top 10 Features To Look For In A VoIP Phone System

Businesses today are highly Mobile. As jobs become more remote, Voice over Internet Protocol (VoIP) phones simplifies communication difficulties that remote work brings. 

Through a VoIP phone system, employees can phone colleagues and customers through their internet connection, hold voice call meetings with more than two parties, and more. If you’re considering getting a VoIP phone system, here are features to look for.

Your Desired Features and Options for a Business Phone System

VoIP phone systems have two features. The standard features are a set of features every system must have. Advanced features include upgrades and other features that distinguish them from the competition.

VoIP system standard features include the app for voicemail to email or text, voice calls and text messaging via online connection, video conferencing, and call forwarding.

Advanced features are constantly changing as technology develops. It can include AI and interactive voice response systems.

Clarify Your Purpose of Getting a VoIP Phone System

When choosing a VoIP phone, what is your purpose for getting one? What do you hope to replace the old tools in your business to have faster operations?

By knowing your “why,” you can look for VoIP features your business needs. Here are some reasons our clients switched to VoIP phone systems that may resonate with you:

  • They use it as an internal business communication tool 

Employees across the states and even worldwide can instantly contact each other via voice or video call. This is a standard feature with VoIP phone systems. With VoIP phones, employees can easily hold meetings and collaborations in their homes and office.

  • They use it for cold calls

Some businesses hire salespeople to target other companies to sell services or products. Through VoIP phones with call schedulers, salespeople can call companies at a convenient time.

Robust customer service is a vital part of a positive customer experience. To achieve this goal, some of our clients choose VoIP phone systems with an auto attendant that allows customer calls to be directed to the correct department.

Type of VoIP system that is Best for Your Business

There are different types of VoIP systems. It’s best to be familiar with them when considering your options. Here are some of the most common types:

  • Hosted Private Branch Exchange (PBX)

This system is often used by companies with on-premises PBX system that requires SIP trunking to connect with other communication tools via an internet connection.

  • Cloud-based PBX

This system is connected to an external cloud system and hosted in a data center by the VoIP service provider. It costs less than a hosted PBX.

  • Unified Communication (UC)

The UC system is a platform app that can be uploaded to a device. It consists of communication tools to communicate through calling, chatting, and more in one place. If you don’t have a lot of customer acquisition channels, the UC system can be for you to have it all in one place.

  • Communication Platform as a Service (CPaaS)

Instead of a platform, CPaaS integrates into your existing platform, allowing you to add more communication features. For example, if you want to add text messaging to your customer acquisition channels, CPaaS gives you tools to add it without changing the structure of your platform.  

User Lines and Scalability

How big is your business, and how many user lines do you need? How many employees will need a VoIP phone? A small-to-medium-sized company can require up to 20 phone lines to support its operations. If you plan to expand your business, check the scalability of your VoIP phone system. It will also help you plan your budget. 

Uptime Guarantee

Call quality and Reliable service are vital for professional communication. If communications are down, businesses can lose money they could’ve earned. When choosing a provider, check their uptime guarantee. Do they have multiple data centers to support numerous systems in the possibility of downed servers? 

What is their service-level agreement (SLA) if a VoIP system goes down? Read and negotiate your SLA with your provider to prevent frustrations and costly slip-ups.

VoIP Security Measures

Any system that runs through an internet connection is susceptible to data breaches or interception. Look for phone systems compliant with ISO, PCI/DSS, or GDPR.

Phone systems with included firewalls also ensure that calls to passwords are encrypted in secure sites.

To read the full article, please click the following link VoIP
 

What is Crown Lengthening?

You may have heard about crown lengthening as an emerging trend in dentistry. Crown lengthening is a procedure performed by dentists and periodontists to increase your tooth surface. This is done by recontouring gum tissue to expose more of your tooth. Thereby it lengthens how much tooth is visible. 

Reasons for crown lengthening

Crown lengthening is often recommended for the proper placement of crowns or bridges. It’s also used to enhance the aesthetic beauty of your smile. For some patients Dr. Frahm recommends crown lengthening prior to the placement of veneers.

Crown lengthening for tooth replacement: Crowns, bridges

To properly place crowns and bridges, you must have enough of a healthy tooth to support them. But what happens if you don’t have enough of your original tooth left due to either decay, a weak tooth structure, or because your tooth is broken? By sculpting your gumline, more of your tooth’s surface Is exposed to accommodate a crown or a bridge. 

Crown lengthening for aesthetics: Veneers and smile enhancement

Veneers are a popular cosmetic dental treatment that improves the appearance of your smile. As we saw with crowns and bridges, veneers also require a stable tooth surface.  Crown lengthening can add surface and allow for a beautifully proportioned smile and gumline. 

But, the most common reason for crown lengthening is to correct a “gummy smile.” This term describes gums that are visible above the Teeth when you smile. A gummy smiles can make you feel self-conscious. Crown lengthening sculpts your gums.  This enhances your smile so more of teeth show. Dental professionals refer to the golden ratio which allows for balanced proportions of your facial features, gumline, and teeth.

You may have heard to the golden proportion in relation to art and nature. Leonardo da Vinci’s Vitruvian Man was drawn with ideal body proportions. A peacock’s feather contains a natural golden ratio. So too can dentists sculpt gums to bring a symmetry, dominance, and proportion for a beautiful smile. 

How is crown lengthening performed?

There are a few different techniques for crown lengthening. Reshaping gums is usually done with either a laser or scalpel.  Dr. Frahm prefers to use lasers. They are less invasive and result in less downtime and discomfort than scalpels. 

Gum reshaping is a one- to two-hour treatment. It can be done right in the dentist chair. The procedure feels familiar. Just like when a cavity is filled, Dr. Frahm numbs your gums. You’ll remain awake. The treatment consists of:

  • A soft tissue laser to remove a few millimeters of gum tissue.
  • Resculpting the gum line to expose more of tooth surface.  

Whether you are looking for crown lengthening to restore dental health or give you the smile you want, it’s a wonderful option to discuss with Dr. Frahm. Click the link below to get started!

Restore Your Smile Today

What is Gum Contouring?

Gum contouring, or gingivectomy, improves the look of your gums, your teeth, and your smile. It’s used to reshape your gums as either a cosmetic procedure or for health reasons.

Why you should consider gum contouring 

There are a few reasons people opt to have gums cosmetically contoured:

  • Gum tissue covers too much of your teeth resulting in gummy smiles.
  • Correction to a noticeably asymmetrical gumline. A gingivectomy provides a more aesthetically pleasing smile.
  • Gums have receded due by periodontal disease. There are medical benefits to restoring and lengthening gums, including the prevention of future tooth loss

How is gum contouring done?

Whether you’re interested in gum contouring for cosmetic or oral health reasons, the procedures are the same. When exposing more of the tooth and evening out gumlines, Dr. Frahm recontours the gumline to create a more attractive smile. To correct a receding gumline, tissue is added to your gums. 

Procedures for gum contouring

Gum reshaping is done with a diode laser to sculpt your gums into the desired shape. From a holistic Dentistry standpoint, lasers are considerably more favorable to a patient’s overall well-being. They are less invasive and result in minimal downtime and less discomfort than procedures using scalpels. 

Dr. Frahm performs laser gum contouring for a few important reasons:

  • Precision results in less pain. High precision lasers are less damaging than scalpels in gum contouring. Lasers also cauterize and seal tissue as they cut, resulting in less discomfort. In addition, lasers minimize swelling which reduces the risk of infection
  • Short procedure. Laser gum contouring takes only about an hour, and the results are immediately visible.
  • Faster recovery. Because lasers cauterize while they work, sutures aren’t usually required. And cauterization also results shorter recovery times. 

If your gums rest too low or too high on your teeth and you would like to permanently improve your smile, you may be a candidate for gum contouring treatment! Interested in learning more? Click the link below! We look forward to helping you on your journey to a brighter, healthier smile! 

Book Your Gum Contouring Appointment Today!